Privacy Policy
Information We Collect
Effective Date: January 1, 2026
Infinite Athlete Physical Therapy & Performance ("we," "our," or "us") is committed to protecting your privacy and handling your personal and health information with care and transparency. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://www.infiniteathletept.com) or receive services at our practice located at 4390 FM 2351, Friendswood, TX 77546.
By using our website or receiving our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
1. Information We Collect
We collect several types of information from and about users of our website and patients of our practice:
Personal Information: When you contact us, schedule appointments, or use our services, we may collect personal information such as your name, email address, phone number, date of birth, address, and emergency contact information.
Health Information: As a physical therapy practice, we collect protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). This includes information about your medical history, current health status, symptoms, treatment plans, progress notes, and billing information. This information is necessary to provide you with appropriate care and is subject to strict confidentiality requirements under HIPAA.
Website Usage Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this information.
Communication Information: We collect information you provide when you communicate with us via phone, email, contact forms, or through our booking platform (PTEverywhere). This may include the content of your messages and any attachments you send.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: We use your personal and health information to deliver physical therapy services, create treatment plans, track your progress, communicate with you about your care, and schedule appointments.
To Process Payments: We use your information to process payments for services rendered. As a cash-based practice, we also provide superbills for HSA/FSA reimbursement and potential insurance claims.
To Communicate With You: We use your contact information to respond to your inquiries, send appointment reminders, provide updates about your care, and share information about our services that may be relevant to your needs.
To Improve Our Services: We analyze website usage information to understand how visitors interact with our site, improve user experience, and enhance our services.
To Comply With Legal Obligations: We may use and disclose your information as required by law, including compliance with HIPAA, state regulations, court orders, or other legal processes.
3. How We Protect Your Health Information (HIPAA Compliance)
As a healthcare provider, we are required to comply with HIPAA regulations regarding the privacy and security of your protected health information (PHI). We maintain physical, electronic, and procedural safeguards to protect your PHI from unauthorized access, use, or disclosure.
Your Rights Under HIPAA: You have the right to:
- Access and obtain a copy of your health records
- Request corrections to your health records
- Request restrictions on certain uses and disclosures of your information
- Receive confidential communications
- Receive a copy of our Notice of Privacy Practices, which provides more detailed information about how we use and disclose your PHI
For more information about your HIPAA rights or to request our full Notice of Privacy Practices, please contact us at (281) 816-7848.
Permitted Uses and Disclosures: We may use or disclose your PHI without your written authorization for treatment, payment, and healthcare operations. We may also disclose your information when required by law, for public health activities, or in emergency situations.
4. How We Share Your Information
We do not sell, trade, or rent your personal or health information to third parties. We may share your information only in the following limited circumstances:
Service Providers: We may share information with third-party service providers who assist us in operating our practice and website, such as our electronic medical records system (PTEverywhere), payment processors, and IT support providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena.
Business Transfers: In the event of a merger, acquisition, or sale of our practice assets, your information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
5. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Secure storage of electronic health records with encryption and access controls
- Secure physical storage of paper records in locked filing systems
- Regular staff training on privacy and security practices
- Limited access to personal and health information on a need-to-know basis
- Secure transmission of data through our website using SSL/TLS encryption
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Retention of Information
We retain your personal and health information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. In general, we retain health records in accordance with Texas state law and professional guidelines, which typically require retention for a minimum of seven years after the date of last service.
7. Your Privacy Choices
You have several choices regarding how we use and disclose your information:
Marketing Communications: If you receive marketing emails from us, you may opt out by following the unsubscribe instructions in those emails or by contacting us directly.
Cookies: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect your ability to use certain features of our website.
Access and Correction: You have the right to access your personal and health information and request corrections if you believe the information is inaccurate or incomplete. Contact us at (281) 816-7848 to request access or corrections.
8. Third-Party Websites
Our website may contain links to third-party websites, such as social media platforms or external resources. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children under 18 without appropriate consent. If we become aware that we have collected personal information from a child under 18 without proper consent, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Effective Date." Your continued use of our website or services after such changes constitutes your acceptance of the updated policy.
11. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These rights may include the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information as defined under the CCPA.
To exercise your California privacy rights, please contact us using the information below.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Infinite Athlete Physical Therapy & Performance
4390 FM 2351
Friendswood, TX 77546
(Located inside Athletic Body Mechanics)
Phone: (281) 816-7848
Email:
Website: https://www.infiniteathletept.com
For HIPAA-related concerns or to request our full Notice of Privacy Practices, please call us at (281) 816-7848.
Last Updated: January 1, 2026